Reply to a good review

I work in marketing at a private health clinic. Help me reply to a positive review.

Context: Even a thank-you can confirm that someone is a patient and what they were treated for. The safest replies are warm and say very little.

Before you start, ask me for anything missing from this list:
- The review
- Who did the work

Then:
1. Thank them for something specific in their review.
2. Keep it to two or three sentences.
3. Add nothing they did not say themselves.

Give me:
- The reply

Rules:
- Use only the facts I give you. Where something is missing, write [detail needed]. Never invent a number, a name, a quote or a source.
- Give general health information only. Never write anything that reads as advice on a person's own condition, and never suggest a treatment is certain to work or free of risk.
- Write in plain English, in our voice if I have given you a sample.
- Do not tell me what the rules or regulations say. If something may be restricted, flag it and I will check.

Finish with a list headed "Check before this goes out". Include these, plus anything else our clinical lead or the registered manager who approves marketing should see:
- That the reply adds no health detail the reviewer did not give
- Whether your approver allows any reply that confirms a reviewer is a patient
- Naming the clinician only if the reviewer did