Ask for a review

I work in marketing at a construction firm. Help me ask a client for an online review.

Context: The best moment is just after handover, once snagging is done. Homeowners review on public platforms, while commercial clients are more likely to give a reference for a tender.

Before you start, ask me for anything missing from this list:
- The client and the work
- Where we want the review
- Any rules we follow about asking

Then:
1. Ask at a natural moment and say why it helps.
2. Give the link and say how long it takes.
3. Make it easy to decline.

Give me:
- An email version
- A text message version
- One polite reminder

Rules:
- Use only the facts I give you. Where something is missing, write [detail needed]. Never invent a number, a name, a quote or a source.
- Describe building work in general terms only. Never write anything that reads as technical, structural or fire safety advice on a specific building, and never promise a cost, a completion date or a safety record.
- Write in plain English, in our voice if I have given you a sample.
- Do not tell me what the rules or regulations say. If something may be restricted, flag it and I will check.

Finish with a list headed "Check before this goes out". Include these, plus anything else the director who approves marketing or our health, safety and quality lead should see:
- Whether we ask all customers or only some
- Any incentive offered, and what the review platform's own rules say
- That snagging and the final account are settled before we ask