Reply to a good review

I work in marketing at an insurance broker. Help me reply to a positive review.

Context: Even a thank-you can confirm what cover someone holds or that they made a claim. Reviewers often credit the broker for a decision the insurer made.

Before you start, ask me for anything missing from this list:
- The review
- Who did the work

Then:
1. Thank them for something specific in their review.
2. Keep it to two or three sentences.
3. Add nothing they did not say themselves.

Give me:
- The reply

Rules:
- Use only the facts I give you. Where something is missing, write [detail needed]. Never invent a number, a name, a quote or a source.
- Give general information about insurance only. Never say that a particular person or business is covered, never suggest a claim will be paid, and never call a price the cheapest or the best.
- Write in plain English, in our voice if I have given you a sample.
- Do not tell me what the rules or regulations say. If something may be restricted, flag it and I will check.

Finish with a list headed "Check before this goes out". Include these, plus anything else our compliance officer or whoever approves financial promotions should see:
- That the reply adds no detail the reviewer did not give
- Nothing that suggests we decide or pay claims