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Build an FAQ page
Most questions start with 'how long' or 'how much', and many answers depend on the person's circumstances.
The prompt
I work in marketing at a law firm. Help me build an FAQ page from the questions we get asked. Context: Most questions start with 'how long' or 'how much', and many answers depend on the person's circumstances. Before you start, ask me for anything missing from this list: - Questions clients ask, in their words - Our answers, even as rough notes - The service the page supports Then: 1. Group the questions by what the person is trying to decide. 2. Rewrite each question the way a client would type it. 3. Answer each in 40 to 80 words with the answer in the first sentence. 4. Mark any answer that depends on the person's circumstances. Give me: - Grouped questions and answers - A list of answers that need a specialist to confirm Rules: - Use only the facts I give you. Where something is missing, write [detail needed]. Never invent a number, a name, a quote or a source. - Give general legal information only. Never write anything that reads as advice on a person's own situation, and never suggest an outcome is likely or guaranteed. - Write in plain English, in our voice if I have given you a sample. - Do not tell me what the rules or regulations say. If something may be restricted, flag it and I will check. Finish with a list headed "Check before this goes out". Include these, plus anything else our compliance officer or the partner who approves marketing should see: - Answers that could be relied on as advice - Fees, time limits and stages quoted in answers - Jurisdiction
Paste it into Claude, ChatGPT, Gemini or Copilot. It will ask you for what it needs.
Check before this goes out
- Answers that could be relied on as advice
- Fees, time limits and stages quoted in answers
- Jurisdiction
The prompt gives you a first draft. Someone qualified still approves anything a client will read.
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